SENIOR EXECUTIVE PANEL
One of the perennial highlights of ISPI EMEA conferences, the Senior Executive Panel, is scheduled for Saturday, September 27. Participants at the conference will have the opportunity to hear from and interact with a panel of senior executives with diverse backgrounds in a special two-hour session. During this highlighted event, participants will hear directly from experienced senior executives about the challenges and opportunities facing organizations today, what they see coming and how they plan to prepare for the future, their thoughts on achieving organization results, and how we as performance improvement professionals can potentially contribute to organization results in a meaningful way. Questions to guide this discussion will be created from ideas suggested by conference registrants in advance of the conference. There is also time within the two-hour session for questions and comments directly from session participants.
2019 SENIOR EXECUTIVE PANELISTS
Alp Er Tunga Ersoy
General Manager, TAV N. Macedonia
Alp Ersoy has spent nearly 17 years in international business, with a focus on airport management and Ground Handling operations. His work experience has called upon him, over and over, to establish and run business operations in a foreign country, from scratch.
Alp began his career (1999) as Terminal Duty Officer at Ataturk Airport Istanbul International Terminal for TAV in Turkey, responsible for ensuring achievement of established performance levels across all services provided at the airport to client companies and entities within the terminal building. His responsibilities included identifying and resolving any problems with passenger flow at check-in, passport control and boarding gates, as well as, supervising the activities of all commercial entities.
Still for TAV, in 2005, he was appointed Terminal Operations Manager for the Tbilisi airport, in Georgia, including coordination and administration of all terminal operations. Identification and prevention of high value potential faults in facilities, that might have an impact on airport services, was an important job result area, in addition to dealing with unforeseen emergency situations. Further, he took responsibility for continuous improvements in the performance of airport facilities and operations, beginning with assessments to identify skills and knowledge requirements, as well as, expectations, processes, procedures, tools and resources that could be improved.
His performance as Terminal Operations Manager, led to Alp’s nomination to the position of Deputy General Manager of Tbilisi airport from 2007 – 2008. In that role, he was responsible for the management and administration of all airport services, including Ground Handling Operations, Terminal Operations, Commercial Affairs, security and Aerodrome Services at Tbilisi Airport. Then, from 2009 – 2016, he served as Deputy General Manager, Airport Operations, for TAV Macedonia, and was named General Manager in 2017. In these roles, Alp has been responsible for both international airports in North Macedonia, Skopje International and Saint Paul the Apostle Ohrid.
His current responsibilities focus on strategic business development and ensuring return on investment in North Macedonian airports, which depend upon building and maintaining long-term effective/supportive relationships with local communities, employees, domestic and international vendors, business partners, and investors, as well as local and national authorities and other government entities. Alp’s ability to build strong, supportive long-term international and domestic partnerships is one of the fundamental skills that drive his success in the strategic, high-impact role of General Manager, TAV N. Macedonia.
Alp is currently Co-Chair of Matto (Macedonia Turkey Chamber of Commerce) and a Board Member of FIC (Foreign Investor Council), as representative of TAV N. Macedonia.
TAV Airports Holding, founded in Istanbul in 1997 as a joint venture of the Tepe and Akfen Groups, completed construction of the Istanbul Atatürk Airport International Terminal in the short span of two years. TAV’s 10-year story began with the launch of the new International Terminal in 2000. Revealing the modern face of Turkey, the project was the first concrete step in TAV’s success story. In accordance with its corporate targets, TAV underwent restructuring in 2006, organizing its activities as operations and construction under TAV Airports Holding (TAV Airports) and TAV Construction respectively. Today, handling approximately 420 thousand flights and 48 million passengers from 300 airline companies annually through its many subsidiaries, TAV Airports is further strengthening its market position in Turkey, Eastern Europe, the Caucasus, Middle East and North Africa with decisive steps and successful projects. Striving to provide exceptional service within an integrated structure at airports visited by thousands of people every day–while growing from a local into a global company–TAV Airports has set a goal of serving 100 million passengers within the next ten years.
Angelka Peeva Laurencic
Managing Director, ImagePR
The business profile of Angelka Peeva Laurencic covers two segments or specialty areas within the field of communications. The first segment/specialty is in the area of corporate communications, working for some of the most successful companies in the country on creating and implementing marketing and communication campaigns and projects. The second segment/specialty is in the area of political communications, related to designing and implementing political campaigns and communications projects in the country and the region.
In addition to her professional education in the area of communications, Angelka draws her experience within both segments or specialty areas, from directly practicing them during her nearly three-decade career and from professional engagement in the political and business processes in North Macedonia. Angelka began her career as a professional politician and later became a successful entrepreneur, founder and manager of one of the leading communication management and public relations agencies in North Macedonia – Image PR.
She is one of the frontrunners of public relations and communication management in Macedonia, and insists on a high level of ethics, professionalism and commitment in her profession and broader field of work. She is a pioneer of the establishment of communication management and public relations as a profession in the domestic communication industry.
Angelka is a Professor of Public Relations at the University American College Skopje. She is often invited as a speaker for various public events, panels and debates.
ImagePR is a unique company, with a unique approach. The founders of Image PR used the experience and reputation they had individually earned in marketing, journalism and other related areas, in order to develop a new profession and to establish the first independent specialized public relations agency in Macedonia. Today, ImagePR does not use the number of clients they support, as a success measure. On the contrary, the number of successful long-term stories is their main competitive advantage. In fact, ImagePR insists on partnership, rather than merely on client/agency relationship. Everyone who believes in this formula is welcomed in the carefully selected group of ImagePR clients, including the fact that before starting to work with a new client, ImagePR must believe in their values.
General Manager, Pivara Skopje AD
Dan Timotin has been the General Manager of Pivara Skopje AD since March 1, 2019. He comes from Romania and has been building his professional career in the Coca-Cola HBC system since 2011, performing various leadership functions in the finance and sales sectors. In Coca-Cola HBC, he worked as CFO (chief financial officer) for Romania and Moldova, Group Commercial Finance Director, National Key Account Manager and Country Sales Director.
He takes on the position of General Manager from the position of Sales Manager for Romania, where as a result of his leadership, teamwork, focus on customer needs and placing customers first, the company achieved significant sales growth, solidified its market positions and increased consumer satisfaction.
The outstanding results achieved by Dan, performing various management functions in the Coca-Cola HBC system, supplemented by his expertise, initiative and ability to motivate all members of the team to give their maximum, is already contributing to the work environment and performance results at Pivara Skopje under his leadership. The company is continuing to pursue sustainable development, strengthen its market positions, increase its high level of consumer confidence and satisfaction, as well as, to implement numerous socially responsible projects that are important for the community.
One of Dan’s priorities as General Manager in Pivara Skopje is to identify and develop talent, and to build a corporate culture. In fact, he believes, “The happier your employees, the more successful your company.” Happy employees are more creative, innovative and dedicated to work, and there is increased potential for high performance. Dan also believes that if your actions inspire others to dream more, learn more, do more and become more, you are a leader. As General Manager, he is giving support to all employees to improve their productivity, to have a sense of meaning or purpose, to be prosperous, to feel safe, and to have high satisfaction.
Pivara Skopje AD is one of the leading companies in Macedonia, a joint venture between Coca-Cola HBC and Heineken. Its success story started in 1924 and it is a result of tremendous commitment, energy, knowledge, experience and teamwork invested by generations of professionals. Pivara’s broad-ranging success is a result of on-going investment made with a view to present the company’s customers and consumers with the best quality alcohol free beverages and beer. They take great pride in having their brands recognized as top quality brands, both on the domestic and international markets. Pivara is focused to sustainable development in the years to come.
2019 SENIOR EXECUTIVE PANEL MODERATOR
Juan Pablo Ortiz
Partner and Senior Consultant - YESP Consulting - Sweden
Juan Pablo has worked as a Senior Consultant at YesP AB since 2003. During the past 10 years he has been responsible for numerous successful performance improvement interventions and change processes in Europe, Asia, and North and South America. Juan Pablo is a valued partner in helping organizations, teams, and individuals achieve measurable and meaningful results. His experience includes work with large multinationals, the public sector, and NGOs. Juan Pablo combines theoretical and empiric knowledge with strong training, speaking, and facilitation skills.
Previously, Juan Pablo held executive positions in the IT industry between 1998 and 2002, and worked with the United Nations Development Program (UNDP) between 1990 and 1997. He has formal education in journalism and communication. Juan Pablo has lived in Mexico, Colombia, Sweden, and China, and is fluent in English, Spanish, and Swedish.
As a member of the International Society for Performance Improvement since 2004, Juan Pablo has attended many of their conferences. He has been facilitating the Senior Executive Panels of the ISPI EMEA conferences since 2010 in Sweden.
Francesco R. Frieri
General Manager of Resources, Europe, Innovation and Institutions
Emilia-Romagna Regional Government
Corporate Automation and Control Manager
Sr. VP, International Carrier Sales & Solutions
Global Vice President Commercial Sales
CEO and Founding Partner
Korn Ferry – Turkey
American Camber of Commerce, Poland
Founder and CEO
CONFERENCE KEY DATES
April 15th – Call for Proposals Published
May 15th – Deadline for proposals submission
June 15th – Notification of the acceptance
July 31st – Deadline for Early Bird conference registration
July 31st – Deadline for handout submission
September 26th – Conference opening