One of the perennial highlights of ISPI EMEA conferences, the Senior Executive Panel, is scheduled for Saturday, September 22.  Participants at the conference will have the opportunity to hear from and interact with a panel of senior executives with diverse backgrounds in a special two-hour session. During this highlighted event, participants will hear directly from experienced senior executives about the challenges and opportunities facing organizations today, what they see coming and how they plan to prepare for the future, their thoughts on achieving organization results, and how we as performance improvement professionals can potentially contribute to organization results in a meaningful way. Questions to guide this discussion will be created from ideas suggested by conference registrants in advance of the conference. There is also time within the two-hour session for questions and comments directly from session participants.

The 2019 Senior Executive Panelists will be announced soon! Stay tuned!

Peter Grönberg

Peter Grönberg

Senior Vice President Culture and Leadership - Volvo Group

Reporting to the EVP HR of Volvo Group, SVP Culture and Leadership is a senior, high impact position with global responsibility covering employee engagement, employer branding, company culture, inclusion, Talent Management and the overall HR strategy for Volvo Group.  Over the past 16 years, Peter has held senior management positions in Volvo (such as Director Consulting Services, CIO, SVP Product Development and Manufacturing Solutions, and CEO and President – WirelessCar) and other companies.

Peter believes that good leadership creates both operating results and engaged employees.  Further, he believes in the importance of Volvo Group’s fundamental values and taking a larger, overarching view.   In fact, Peter is striving to have everyone in the company able to see and support a big picture view of Volvo Group as one company with an ambition to use curiosity, dialogue and teamwork to find new solutions and drive high performance.

He is currently leading a group of fifteen senior Directors working to transform the Volvo Group into the company they want to become.  Focusing on the future, at Volvo Group their way of working reflects how the world is changing.   That is, Volvo Group wants to be agile, employee centric and externally oriented.

Volvo Group (Visit their website) includes 11 brands, has 95,000 employees, serves 190 markets, with Production facilities in 18 countries, and sells trucks, buses, construction equipment, and marine and industrial engines, as well as complete solutions for financing and service.  With all of that said, Volvo Group describes itself as being in “a people business,” and has the following strategic results-focused vision – “To be the most desired and successful transport solution provider in the world.”

Note that the Group’s vision is not to produce things, but rather, with the marketplace and society as its focus and guide, to provide valuable solutions.  Further, Volvo Group’s Mission puts emphasis on the Group’s intention to have an impact at the societal level “Driving prosperity through transport solutions,” because modern logistics, in Volvo’s view, is a prerequisite for economic welfare.  Therefore, transport helps combat poverty.

Mladen Pilipovic

Mladen Pilipovic

Director of Engineering (Tribe Lead), Spotify

On his Linked-In page, Mladen described himself as, “Building amazing teams, great leaders, resilient organizations and kick-a$$ products.”  Mladen has been Director of Engineering at Spotify, since March 2016, leading the Core Experience Tribe, which is focused on the critical task of defining and evolving Spotify’s core user experience (most user-visible features) on mobile platforms (iOS and Android).  He is responsible for tech stack (both mobile and relevant back-end services) delivery and building high-performing teams.  (A tech stack or technology stack is a combination of software products and programming languages used to create a web or mobile application. Applications have two software components: client-side and server-side, also known as front-end and back-end.)

Spotify defines its mission as “To connect fans to culture and bring creativity to the world.”  To date, Spotify connects musicians with over 170 million fans globally. In addition to paid Spotify Premium access, the company offers a free tier, through which users can stream over two hours each day, and they stream everywhere: on mobile phones, in connected cars, and through smart speakers at home. This allows Spotify to develop unique insights about its users and deliver content tailored to each listener.  The company says that it exists to bring music to people around the world seamlessly, and, as it looks to the future, creativity and discovery will always be central to the way the company operates. “We [Spotify] look forward to continuing to work with like-minded brands to give a platform to creativity around the world and connect with our users. In the end, brands who lead by focusing on their audience are the ones who are able to develop a lasting and meaningful connection.”

Prior to joining Spotify, Mladen worked for Jeppesen, a Boeing company, for more than 10 years, beginning as a Product Manager, then serving as Portfolio/Enterprise Manager, Senior Business Support Manager and, ultimately, Director of Software Development. Jeppesen is an American company with offices in locations around the world.  The company produces navigational information, operations planning tools, and flight planning products, software. Jeppesen, “Transforming the way the world moves” is what they do.  “In the air, on the water or over land, Jeppesen is relentless about transforming innovative ideas into trusted information products and services that help you get where you need to go – safely and efficiently.”

Monica Crusner

Monica Crusner

Owner/Founder of Crusner Advokatbyrå

“It is a great pleasure to be able to contribute to and bear a major innovation in an otherwise conservative industry. When I started the business [Crusner Advokatbyrå], I was looking to start a consulting company that sells legal services-not to start a law firm! ” – Monica Crusner

Crusner Advokatbyrå is an innovative full-service law firm.  Its clients include individuals as well as businesses of all sizes. Approximately thirty of them are listed companies. The Law Firm, founded in 2001, has more than twenty employees and offices in Gothenburg, Stockholm, Linköping, Motala, Boras, Alingsås, Uddevalla, Trollhättan and Varberg.  The firm’s ambition is to provide a complete package of services, that is, all of the legal services required by each of its clients.  Competent, professional and flexible are key words that describe this law firm, which, at the same time, provides cost-effective solutions custom-tailored to each individual client.  The firm’s lawyers also train and advise as required, for example, when setting up a client’s credit policy.

The approach of the law firm is characterized by close collaboration with clients, as well as high skills and high activity. The firm’s lawyers work in teams, and different lawyers have different expertise, ensuring a comprehensive range of skills and capabilities.

Finally, an important objective of everyone that works for Crusner Advokatbyrå is to ensure that, “Partnering with us is easy!”

Stina Möller

Stina Möller

Operations Manager Espresso House Southwest – 102 coffee shops and 750 employees.

Espresso House History dates back to 1996 when the first café opened by Charles and Elisabet Asker in Lund, southwest Sweden. What started as a small café inspired by both the Italian coffee culture and the American café tradition, is today the largest coffee shop chain in Scandinavia with over 400 coffee shops spread across four countries; Sweden, Norway, Finland and Denmark.

Stina has been with Espresso House ever since the launch in 1996, captivated by the founder’s vision of building a chain. She is trained in behavioral science and economics.

Stina describes her journey with Espresso House, from the start to present day, both challenging and stimulating. As the company grew, my role and responsibilities developed, allowing for organizational structures that wasn’t possible in the ‘smaller company’.

Espresso House live by the rule of leading by example. Wanting each other’s best and delegate responsibility with confidence. It’s the employees who create the success! The challenge is and will continue to be to acknowledge every individual on a personal level. Guests will continue to come if we manage to be personal in our dealings. The personal response comes from within the organization. Conceptually, challenges are linked to the atmosphere we manage to create in the coffee shops. The quality of the products must harmonize with the service and atmosphere of our premises and the competition in that arena will be greater for each year.

What makes Espresso House unique is characterized by a pride in the brand and the desire to constantly improve focusing primarily on skills development. Everyone who works at Espresso House may undergo a training to become a barista. So regardless of position, all staff at Espresso House are trained. Those who work in the coffee shops are also trained in service and in many cases also in leadership.

Espresso House do not believe in franchise. They want everyone that visits immediately feel like they are at an Espresso House – for coffee, staff and the atmosphere. They do not believe in outsourcing recruitment, or in purchasing finished products from suppliers. That’s why they have their own bakery and are dedicated to having staff with coffee skills beyond the usual.

That way, we know exactly what we can offer our guests. Just like when Espresso House was founded in 1996, coffee is our passion!


Juan Pablo Ortiz

Juan Pablo Ortiz

Partner and Senior Consultant - YESP Consulting - Sweden

Juan Pablo has worked as a Senior Consultant at YesP AB since 2003. During the past 10 years he has been responsible for numerous successful performance improvement interventions and change processes in Europe, Asia, and North and South America. Juan Pablo is a valued partner in helping organizations, teams, and individuals achieve measurable and meaningful results. His experience includes work with large multinationals, the public sector, and NGOs. Juan Pablo combines theoretical and empiric knowledge with strong training, speaking, and facilitation skills.

Previously, Juan Pablo held executive positions in the IT industry between 1998 and 2002, and worked with the United Nations Development Program (UNDP) between 1990 and 1997. He has formal education in journalism and communication. Juan Pablo has lived in Mexico, Colombia, Sweden, and China, and is fluent in English, Spanish, and Swedish.

As a member of the International Society for Performance Improvement since 2004, Juan Pablo has attended many of their conferences. He has been facilitating the Senior Executive Panels of the ISPI EMEA conferences since 2010 in Sweden.


Giorgio Ferrandino

General Manager
Sew-Eurodrive Italia

Bologna, 2017

Francesco R. Frieri

General Manager of Resources, Europe, Innovation and Institutions
Emilia-Romagna Regional Government

Bologna, 2017

Oronzo Lucia

Corporate Automation and Control Manager
Fameccanica Group

Bologna, 2017

Mardia Niehaus

Sr. VP, International Carrier Sales & Solutions
Deutsche Telekom

Bonn, 2016

William Bowers

Global Vice President Commercial Sales

Bonn, 2016

Ahmet Hancer

CEO and Founding Partner

Istanbul, 2015

Lingun Langenberg

Managing Director
Korn Ferry – Turkey

Istanbul, 2015

Mumin Kaveci

General Manager

Istanbul, 2015

Robert Grader

General Manager
Warsaw Marriott

Warsaw, 2014

Dorota Dabrowski

Executive Director
American Camber of Commerce, Poland

Warsaw, 2014

Adam Tomczak

Founder and CEO
Xpress Courier

Warsaw, 2014


April 15th – Call for Proposals Published
May 15th – Deadline for proposals submission
June 15th – Notification of the acceptance
July 31st – Deadline for Early Bird conference registration
July 31st – Deadline for handout submission
September 26th – Conference opening