Cross-Cultural Interviewing Best Practices: 7 Tips for ethically collecting valid data across cultures



Saturday, September 28, 2019




Millennium 2


Do you plan or conduct interviews across diverse cultures? Can you describe methodological and ethical best practices for conducting cross-cultural interviews during HPT projects? Join us to learn how to obtain more reliable and valid interview data.
In this highly active concurrent session, in which you will be given a cross-cultural needs assessment case study and 7 tips. Working in small groups, you’ll use them to create a plan for conducting responsive and ethical cross-cultural interviews. Also, we will provide a checklist job aid for you to use later on the job.
Participants should have some level of knowledge regarding the value of interviewing in the field of HPT, but are not required to have specific cross-cultural professional experience.


D’Jeane T. Peters

Graduate student, Organization Performance and Workplace Learning, Boise State University

D’Jeane T. Peters is a graduate student in Organization Performance and Workplace Learning at Boise State University, with a graduate certificate in instructional design. Her research interests focus on using principles of adult learning and instructional design practices in cross-cultural contexts. She has worked internationally as a teacher, trainer, and researcher, and is currently employed at the the Office of International Education at Georgia Institute of Technology.

Lisa A. Giacumo, PhD

Lisa A. Giacumo, PhD

Assistant Professor of Organizational Performance and Workplace Learning, Boise State University

Lisa’s interests focus on global and cross-cultural workplace learning, technology for workplace learning and performance improvement, and preparation of instructional designers. She has worked internationally as an instructional designer, trainer, and manager for businesses, universities, non-profits, and non-governmental organizations. Lisa is an ISPI member, and frequent presenter at AECT, ISPI EMEA, ISPI, and Humentum (formerly LINGOs).