Thursday, 20th September


All day at the Conference Desk.


Pre-conference workshops

09:00 – 12:30

Introduction to Human Performance Technology – HPT – Dr. Roger Addison

Self-leadership and Collaboration by Design – John B. Lazar and Joe Slatter

13:30 – 17:00

How Well Do You Demonstrate the VALUE of Your Performance Improvement Project – Sylvia Lee


Conference Opening

18:00 – 19:30

Conference Agenda Highlights and introduction to 2018 Open Assist

Opening Reception and Open Assist Team Formation

19:30 – 21:30


Friday, 21st September



All day at the Conference Desk.


Open Assist

08:00 – 09:00

Open Assist Team Formation Continued and Client Question Development


Open Assist Briefing and team Q&A with Open Assist Client – The Culture Administration of the City of Gothenburg

09:00 – 11:00

Anna Rosengren, Head of Culture Administration, Tatjana Marin Kartal, HR Manager & Anette Eliasson, Head of Library


Concurrent sessions 

11:30 – 12:30

Performance Architecture for Managers: Building Performance Excellence – Dr. Roger Addison

Managing Transformation through Strategic Planning, Implementation, Monitoring and Reporting – Dr. Carlos Viera

Personal Narrative as a scaffolding Tool for Professional Learning and Performance Improvement – Dr. Vera Leykina


Lunch & Open Assist Teamwork

12:30 – 14:00


Keynote Speaker

14:00 – 15:00

Lisa Lindström, a Founder and CEO of the global design firm Doberman Design Agency with offices in New York and Stockholm. Doberman has been named one of Sweden’s most innovative companies, as well as the best in its industry and the best place to work.


Open Assist Teamwork

15:00 – 16:00


Concurrent sessions continued

16:00 – 17:00

Successes, Failures and Lessons Learned: Two Views from the Trenches – Daniela Robu & John Lazar 

Journey to Project Management, Certification and Alignment in Higher Education – Dr. Nancy Burns & Dr. Gabriela Ziegler 

Lean Performance Improvement: Past, Present & Future – Koen Lagae


Evening Event – City tour by canal boat and dinner at Liseberg’s Hamnkrogen

18:00 – 22:00